Privacy Policy

Information we collect

We collect the details you share with us so we can plan, price and deliver your event:

• Contact details — your name, phone number, email and event venue address.
• Event details — event type, date and times, guest count, style, colors and budget you share in inquiry and planning forms.
• Files you upload — inspiration photos, documents and any images you send us about your event.
• Booking and payment records — quotes, contracts, invoices and payment history connected to your account.
• Basic site usage — pages visited and device/browser information collected by standard website analytics.

How we use your information

Your information is used only to run your event and communicate with you:

• Preparing quotes, recommendations and event proposals.
• Reserving rental inventory for your event date.
• Coordinating delivery, setup, breakdown and pickup.
• Processing deposits and payments and keeping your records.
• Contacting you about your event, quote, contract or account.
• Improving our website, services and customer experience.

Customer account & portal

If you create an account, we store your sign-in details securely through our authentication provider so you can view your events, invoices, contracts and uploads. You control your own password, and we never see it.

How we share information

We do not sell, rent or trade your personal information. We share only what is necessary to serve your event:

• Trusted service providers who host our website, process payments or deliver email — bound to protect your data.
• Our event staff and crew, limited to what they need to deliver your event.
• When required by law, court order or to protect the safety and rights of our customers or business.

Event photos & media

With your permission, we may photograph our setups and decor at your event for our portfolio and social media. Photo booth images are shared only with you and your event guests unless you tell us otherwise. You may withdraw permission for future marketing use at any time by contacting us.

Data security

We use industry-standard safeguards including encrypted connections (HTTPS), secure authentication and role-limited staff access to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data and restrict access to those who need it.

Data retention

We keep booking, contract and payment records for as long as needed for business, tax and legal purposes. Inquiry details from events that never book may be removed after a reasonable period. You can ask us what we hold about you at any time.

Your choices & rights

You stay in control of your information:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate details in your account or records.
• Ask us to delete your information where we are not required to keep it for business or legal reasons.
• Opt out of marketing messages at any time — event-related messages about an active booking will still be sent.

Children's privacy

Our website and services are directed to adults planning events. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its updated date. Continued use of the site after a change means you accept the updated policy. Questions? Email hello@aaaphotoboothrentals.com or call (337) 555-0142.